Returns

Eligibility

Return eligibility depends on the item, its condition and the approved returns policy. Final requirements will be published before launch.

Return process

Use the approved return method for your order and keep proof of shipment. Do not send an item to an unconfirmed address.

Refunds

Eligible refunds are processed through the applicable payment method after the return has been received and reviewed. Timing requires final policy approval.

Exchanges

Exchange availability and any return-and-reorder process will be confirmed before launch.

Exceptions

Any product exclusions, fees and special conditions require owner and legal approval.